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Returning Online Orders from Other Countries

Guaranteed. Period.®

If you’re not satisfied with any item, simply return it to us at any time.

For a refund:

Refund amounts for returned items will be credited to you by Borderfree in the same currency and using the same exchange rate as your original order. Note: original shipping fees and return shipping fees are not refunded.

BF*Lands End Inc. will appear on billing statements.

You must chat or email us at to initiate your return. Refund information is also located on your Borderfree packing paperwork.

Important: Instructions for Worn Scrubs

  • Due to the nature and use of this product, email us at or contact 1.800.963.4816 and request to speak to Customer Service for returns of scrubs worn outside the house.

To reorder:

All reorders are placed as new orders on We are unable to process exchanges included in return paperwork.

To Exchange:

If you prefer to exchange your item, please follow these steps.

  1. Reorder item on
  2. We are unable to process exchanges included in return paperwork
  3. To initiate return and for assistance, please contact us by Chat or email us at

Price Adjustments

If an item you purchased from goes on sale for a lower price within 14 days of your original purchase, Lands’ End will refund the difference upon request.

Chat or email us at