Like the old saying goes, “Taxi cars and Christmas sweaters go together like Santa Claus and his eight tiny rein...” Wait a second! Taxis don’t have anything to do with Christmas, or do they? You may have already rationalized the Christmas taxi as being symbolic of loved ones riding home from the airport for the holidays. Good guess. Your heart is in the right place. However, this particular taxi has a bit of a history with Lands’ End, one that represents the core values that built us.
See, the London Taxi shown on the sweater is a replica of the very same premier gift sold from a Lands’ End holiday catalog in 1984 for $19,000. More than two decades later, the customer asked for a refund. Did we take it back? Absolutely. Our return policy has always been a simple one, rooted in two words: Guaranteed. Period.®. If you’re not happy with your purchase, simply return it to us at any time for an exchange or refund of its purchase price.
We stand by our merchandise and hope it meets your expectations, but if you need to make a return for any reason, we also stand by our return policy because “Guaranteed. Period.®” means exactly that.