Waste Reduction & Recycling
As of 2012, Lands' End has reused or recycled 90% of generated waste from the corporate headquarters. The goal is to reduce waste completely and make Lands' End a "zero landfill" company, ethically and efficiently redesigning used resources to completely eliminate waste. The company is dedicated to reaching this goal and will continue to look for ways to compost food scraps, further reduce paper use and refurbish or reuse items used in all aspects of company operations.
Lands' End has a broad range of recycling and waste management initiatives at the corporate office to address paper products, aluminum cans, glass and plastic, as well as printing operations, maintenance operations, disposal of non-recyclables and water management. Efforts are consistently monitored in each of these areas, and the company is constantly looking for areas for improvement.
Recycling and Waste Management
- In 2008, Lands' End recycled 193 tons of paper and 3,951 tons of corrugated cardboard.
- In 2010, Lands' End recycled 4,229 tons of cardboard, including baled and loose cardboard from Dodgeville, Reedsburg and Stevens Point locations.
- In 2010, Lands' End recycled 455 pounds of batteries to be broken down and reused.
- Lands' End currently recycles 100% corrugated cardboard.
- Approximately 23 tons (1,300 pieces) of unusable electronic equipment were refurbished or recycled in 2010.
Purchasing Recycled Products
- Lands' End continues to maintain an assertive program to buy non-catalog paper products made from recycled materials. Other materials purchased with recycled content include re-charged laser printer cartridges, file folders, paper towels, toilet paper, trash cans, pencils, letter holder trays and brown manila envelopes.
Lands' End's waste reduction efforts extend beyond the traditional forms of recycling and management. From refurbishing furniture to reconditioning carpet, Lands' End offices make a conscious effort to salvage in-house resources. For example, 136 laptops were donated in 2010 to local schools.
In 2012, Lands' End finished a complete remodel of the company call center in Dodgeville, WI. The center is responsible for handling customer orders, comments and questions. The call center's Customer Care Specialists were sitting at desks that hadn't been updated in years. During the remodel of this area, reducing waste was the number one goal. The remodel included:
- Replaced old ceiling tiles with new tiles and sent the old ones back to the manufacturer to be recycled.
- Replaced all carpet and sent old carpet back to manufacturer to be used as fuel to heat their building.
- Repainted all trim pieces on furniture and replaced the fabric with new fabric, allowing the reuse of the original framework.
- Striped old laminate surface and replaced with new, allowing the entire existing work surface to be refaced and reused.
- Replaced all lighting with super-high-efficient lighting fixtures that use 30% less energy than old fixtures.