HeatComfort™ Mattress Pad
It was great while it lasted.
I really loved this. I have a cool bedroom and being able to climb into a warm bed at night was wonderful. Though I never ran my side all night, just to warm up the bed , my side died almost exactly one year after purchasing. For what I paid for this I really had hoped for more than a year. SO if you buy it know it will be a wonderful experience...for a limited time.
January 22, 2015
It was great, until it wasn't.
We loved this so much when we got it! I love cool air in the room, but toasty warmth in the bed, and this is exactly what we got. But now, only one side heats up. This was an expensive purchase and we expected it to last...
January 16, 2015
Overall very good and comfortable.
We have owned this for a year. It is very cushiony and of very good quality materials. It's nice that it has two controls to accommodate different heat preferences for bedmates. :) It also doesn't get uncomfortably hot like some can. We turn ours on before getting into bed but turn them off when we turn off the lights. The wires are embedded well in the cover and you can't feel them through the mattress pad. My only complaints are that the wires attach to the mattress pad and stick out and leave bumps under the sheet. We wound up reversing the cover so the wires attach at the foot of the bed to get around that issue. Update: exactly a year to the date, the one control stopped working. It would turn on for 3 seconds then turn itself off, and not work. I called customer service and they were great. They are shipping me a new one, free of charge with a free return label for the broken pad. I love Lands End customer service! Thank you!
December 2, 2014
Great while it lasted but didn't last!
Just like another reviewer describes, we are in 2nd season and pad has quit working. It was the best last season - nice padding and perfect preheating. Now - after washing - both sides have quit. Blinks on for a few seconds, then goes off. I am very disappointed. Was expensive - expected longer life. Therefore I do not recommend.
November 16, 2014
Awesome while it worked
LOVE LOVE LOVED having nice warm sheets every night before bed! We have a pretty cold house in the winter and this mattress pad was what I always called the "perfect finish" to my plush winter bed of flannel and fluffy loveliness. After our first two winters, I finally got brave enough to wash it - following the directions to the letter! Low and behold, I put it on our bed tonight for the first time this season and MY SIDE has stopped working. UGH. I press the "on" button, it stays on for approximately 5 seconds, then shuts off - no warmth. I tried the other transformer and the same thing happens. SO IRRITATED. I get that not everything is built to run like a Honda, but man, this mattress pad was expensive and I really didn't want to buy another one. GRR. Really, really sad.
October 5, 2014
High frequency buzzing drives me crazy
We purchased this mattress pad cover and really enjoyed the heat and the quality of the fabric was fine. However, we returned it because there is a high pitch buzzing/humming emitted by the transformer. Lands End was kind enough to replace it. The second one does the same thing. We kept the second cover but needed to wrap the transformers in towels. We just brought it out for the first time for the cooler nights and that sound is still there. It is a high pitch sound that drives me crazy. I wouldn't buy this again.
October 1, 2014
Does not pre-warm the bed
I hate getting into a cold bed. The Land's End description says this heated mattress pad "pre-warms the sheets before you get in." However, there is a sticker on the actual pad that says, "“IMPORTANT NOTICE This warming product has been designed to provide you a gentle relaxing heat. It will NOT feel warm to the touch of your hand, even on HI. You must actually use it to experience the cozy warmth it will generate. If the control lamp is lit, it is working." So it does NOT pre-warm the bed. I turned it on HI for 45 minutes to test it and sure enough, I couldn't feel any heat whatsoever. And of course the bed is going to warm up AFTER I get in, with or without this or any heated mattress pad. I want the bed PRE-WARMED as the description says. False advertising, Land's End!
June 13, 2014
Best Gift Ever
My daughter gave this to us for Xmas 2 years ago. Every cold night my husband & I climb into bed we say "thank you" to our daughter. We love the dual heat feature for all the obvious reasons. I was nervous about machine washing it but plowed ahead and washed in my front loader on delicate, then hung to dry. It worked out fine. Whew!
I would love to buy one as a gift for a relative with a full size bed, but they too need dual controls and only queen and king sizes have this feature. If enough people request this, could the manufacturer be persuaded?
January 13, 2014
Good Product . . . .
This product warms up the bed in our chilly Vermont home. My wife (formerly a partisan of English hot water bottles) says this mattress pad has changed her life. Now she looks forward to getting into bed, instead of dreading the first 15 minutes of shivering in cold covers. The mattress pad is high quality, fits well, and attractively finished. A good product. The controller or converter unit emits a barely discernible, high-pitched "whine" that is unfortunate but bearable-- don't know if this is a defect in our unit or just how this things works, but my wife says to live with it rather than send the unit back for an exchange (at least for right now, during the winter). My wife says she's not willing to go without the heated mattress pad for even a few days. This is a good product-- it does what it's supposed to do. On another note, we ordered this item as part of a "free shipping" offer from Lands' End. The shipping was free but very slow-- it took over a week to arrive and then I received a notice from the Post Office and had to drive to the P.O. during its business hours to pick up the package. The free shipping wasn't worth the delay and effort required. But if you're willing to wait, maybe you'll feel differently. Anyway, the heated mattress pad is pretty darn good!
December 27, 2013
I love the way this warms my bed!
I have had this since March 2011. In Central Texas you'd think it wouldn't get much use but turning on the pad lets us delay turning on the heat. It also preheats the bed so I can fall right to sleep instead of shivering while the sheets warm up.
This past week our furnace went on the blink while my mom was visiting from western New York. We had a brutal cold snap (in the 20s & 30s) and only have one space heater. She slept on this pad with no heater in her room and was so impressed she decided to buy one for herself. Of course I beat her to it and sent one as a gift.
December 9, 2013