Print ClassMateŽ Medium Backpack
Problem that needs to be fixed
Like others, we experienced the same problem with the water bottle pockets. The mesh completely ripped off of the material leaving it unusable within a couple months. I called lands end, but this pattern was no longer available. My daughter decided she would rather live with the pocket and keep this print. However, we made notes on our account. I noticed today, this is available for pre order. I called them back and we now have a replacement coming. I hope in the last year, they reinforced it, but by the reviews I am thinking they have not... I am VERY happy with lands end customer service though!
May 6, 2015
Excellent Quality and Customer Service!
I ordered these backpacks, 1 for each of my 2 daughters. They are very roomy and sturdy. We live in northern Canada so we have snow, sand and salt to contend with during the winter months and these backpacks have resisted all of these. I have machine washed them several times and they come out looking brand new! 3 years after purchase they are still using them as their school bags. A few months ago the zipper broke on one of them with regular use. I called the Customer Care center and they sent me a gift card for the amount I had originally paid and we ordered her a new bag. I am so impressed with the quality and service of this product! I would recommend it to anyone!
February 25, 2015
Not very happy with it.
My granddaughter uses this back pack for school. One of the side mess pockets is already torn. She only puts her mittens in the pocket so it isn't over stuffed. Not happy that I will have to repair it already and she has only had it for a couple of weeks.
December 15, 2014
Large and sturdy
We got this back pack as a gift for our 7yr old niece. It has her name embroidered in red on the front. She loves it. It's a little larger than I expected, but should last for years.
December 14, 2014
Cheaply Made Water Bottle Pockets
My daughter loved the look of this bag and the size was just right for a 3rd grader. HOWEVER, it's early Dec and we've already returned it twice. The side water bottle pockets are really cheap material and they ripped (on both sides) almost immediately making the bag look cheap - which it wasn't. I wouldn't buy this model again. Unfortuantely Lands End can't tell me whether other backpack models have this same cheap pocket material!
December 3, 2014
Regular LE backpack purchaser
I bought an LE backpack for my daughter when she went to KG and she is now in second grade and it is finally falling apart so I got her this one in Pink Dot as a replacement. The size and style are great and they really take a beating. I bought the purple dot for my middle girl who just started in KG and my my little guy starts school, I will get him one too! They are light, but not chintzy and affordable with cute embroidery. To be honest, I expect to buy my kids a new backpack each year. The fact that my oldest had hers for over 2 school years (and summer camps, etc.) is great. I mean, what more can you ask for $20!
December 3, 2014
did not live up to quality expectations- review for large bag
My 12-year old fell in love with the design of this bag and as she was changing schools we got the bag (the large one) along with several of its additions (pencil case, gym bag, lunch bag, etc) as a special treat. The bag is indeed lovely, roomy, with many extras that help in organizing one's day. Sadly the quality is not as expected from Lands End and I have already complained. In less than two months into the school year, the side mesh pockets are ripped, the zipper pull tag fell off (which makes closing and opening the main compartment hard) and the reflector strips are damaged. My daughter is a mature kid who takes great care of all her things so I know she took good care of this bag. I think there is no excuse for the damage, especially since she had much much cheaper school bags that lasted for two years and more- and this one, which I expected to last at least as much, is already falling apart. Very disappointed.
November 11, 2014
The backpack portion is great, but. . . .
If you only need to use the backpack, this one is very durable and ergonomically sound. However; my daughter's school requires water bottles be on the outside of the pack to avoid leaking. she has used this one for less than 2 months and the material on the side water bottle holders and ripped. I can't use this. It's now on backorder. I will have to go elsewhere. The sad thing is, other reviewers complained of the same issue yet Land's End has not reinforced the holders. I expect more from this company! They are usually great! just really disappointed.
October 28, 2014
Perfect for my kindergartener!
My daughter is about 45 inch tall and the bag is great size for her. It still more than half her body long but not as bad as some other bigger backpack. It was big enough for all the stuff her school needs to send home e.g. hand outs and crafts. I think it'll grow with her for at least a couple more years.
September 30, 2014
My 6 year old niece loves her backpack. We ordered two in error and are returning one.
The back pack is just the right size for her and meets all her needs. Not heavy too
even after adding her books. she loves it and shows it off.
September 22, 2014