The Lands' End store. It's where our brand tugs on its boots and goes to work. It's also where you'll find a certain type of Lands' Ender. Our managers, sales consultants and customer service specialists are nimble problem solvers and serious customer advocates. And they all share the same feel for fashion, love of people and eye for detail.
If that sounds like you, take a closer look at these retail careers:
District managers develop, monitor and enhance operational practices to ensure that Lands' End retail departments operate in an efficient and high service manner. They partner with Sears® store management teams and also act as liaisons to the Lands' End corporate office, providing feedback and recommendations for creating an exceptional customer experience.
Store managers energize store business, and put a face to the Lands' End brand. They also develop customer relationships that will foster a selling environment that exceeds customer expectations.
Our assistant store managers manage sales leaders and sales consultants, providing guidance and regular coaching to ensure the highest level of customer service. They report to the store manager but also work closely with district managers to achieve the company's business objectives.
Sales leaders coach consultants to deliver the highest levels of customer service and ensure a consistent brand experience. They foster a positive culture and help drive operational activities to generate sales. Sales leaders are responsible for assisting the Lands' End district manager in achieving the company's business objectives and goals, and help assistant store mangers select, lead, coach and schedule hourly associates.
Our sales consultants enhance the customer experience and drive sales by delivering proactive sales assistance and support to customers.