Returns
Returning Items From Japan
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Examine your 3-section packing slip.• Keep the Order summary for your records.
• Send the Return Form along with your returned items.
• Use the Return Label on the outside of your parcel.
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If you return a gift you received,
please tell us the name and address of the person who gave it to you. (Providing this information will help us keep your return confidential.)
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Let us know how to handle your return.To reorder: send the packing slip reorder section back with your return.
For a refund: indicate on your Return Form whether you prefer a check, a credit to your credit card, or a Gift Card in the amount of your credit due. (Note: Gift Cards are redeemable for Lands' End merchandise at participating Sears® stores, at all Lands' End Inlets®, online at landsend.com and by phone or by fax.)
Contact your local customs office for return of duties and taxes.Return your parcel to us via insured Airmail at:
Lands' End Returns
2 Lands' End Lane
Dodgeville, WI 53595
USA