skip to content skip to navigation skip to search

Shipping & Handling Charges

Ship Method

Order Value $50+

Order Value $0 - 49.99

UPS - (Default Shipping Method) arrives 3-8 business days FREE $8.00
Canada Post - (for PO Box, Rural Route (R.R.) or Suburban Services (SS))
arrives 3-8 business days
FREE $8.00

Shipping and Handling charges are based on the value of your order. The charges shown above are for each shipping address. Order value is the total of merchandise purchased after any promotional or other discounts are subtracted, excludes personalization, gift box, shipping, tax, duty, and Gift Cards.

Special Considerations

Please add 1 to 2 business days to shipping times for orders with monogramming, engraving, cuffing, or hemming requests.

Backordered items will be shipped separately when available, at no extra cost.

Shipping and Handling

By ordering goods from Lands' End, I hereby authorize Russell A. Farrow Ltd. chosen by Lands' End Inc. to act as my agent, and to transact business with the Canada Border Services Agency (CBSA) to clear my merchandise, account for duties and taxes, to return merchandise to Lands' End, Inc. and prepare and submit refund claims on my behalf for any merchandise that I return. I understand that the CBSA will send any refund of duties and taxes that were paid on the returned merchandise to Russell A. Farrow Ltd. and that I will obtain the refund directly from Lands' End Inc. Further, I also authorize Russell A. Farrow Ltd. to endorse any refund cheque issued by the CBSA in my name, so that Lands' End Inc. can be reimbursed.

Reclaiming duty and taxes on returned items

By returning merchandise to our Canadian address,

Lands' End Returns
6220 Westar Drive
LaSalle, Ontario N9J 0B5

you authorize Russel A. Farrow Ltd. to submit a claim for duty and taxes to Canada Border Services Agency (CBSA) on your behalf and to receive, endorse and deposit all such refunds. Lands' End, Inc. will refund the purchase price, duty and taxes directly to you.

Which items are subject to duty?

Lands' End items that are manufactured in the US or Canada are not assessed duty. Items that are imported or made in any other country will be assessed duty based on the country of origin. To determine whether duty will be assessed, refer to the item's product description, which will include origin of manufacture.

If you order by phone, we'll figure the duty for you. If you order by mail or fax, call us toll-free at 800-356-4444 and we'll provide you the duty rate for each item you select.

Still Have Questions? Chat or email us at