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Shipping to Canada Delivery Options

UPS (Default Shipping Method)

  • 3-8 business days (plus 1-2 business days for processing)
  • Start at $5.95 (see chart below)

Canada Post (Will be used for any address with a PO Box, Rural Routes (R.R.) or Suburban Services (SS))

  • 3-8 business days (plus 1-2 business days for processing)
  • Start at $5.95 (see chart below)

Special Considerations

Please add 1 to 2 business days to shipping times for orders with monogramming, engraving, cuffing, or hemming requests.

Backordered items will be shipped separately when available, at no extra cost.

Shipping & Handling Charges

Value of Order

S&H Charges

$0.00 - 25.00 $5.95
$25.01 - 50.00 $8.95
$50.01 - 75.00 $10.95
$75.01 - 100.00 $12.95
$100.01 - 150.00 $14.95
$150.01 - 200.00 $16.95
$200.01 - 300.00 $18.95
$300.01+ $21.95

Delivery cost is based on the amount you order. The charges shown above are for each "ship-to" address. "Value of Order" includes the total price of the items, taxes and duty where applicable, plus any service charges, such as monogramming or gift boxing.

Shipping and Handling

By ordering goods from Lands' End, you hereby authorize Lands' Ends licensed Canadian customs broker chosen by Lands' End to act as your agent, and to transact business with the CBSA (Canada Border Services Agency) to clear your merchandise, account for duties and taxes, to return merchandise to Lands' Ends Licensed Canadian Customs Broker, and prepare and submit refund claims on your behalf for any merchandise that you return. You understand that the CBSA will send any refund of duties and taxes that were paid on the returned merchandise to the broker, and that you will obtain the refund directly from Lands' End. In this connection, you also authorize the customs broker to endorse any refund cheque issued by the CBSA in your name, so that Lands' End can be reimbursed.

Reclaiming duty and taxes on returned items

By returning merchandise to our Canadian address,

Lands' End Returns
6220 Westar Drive
LaSalle, Ontario N9J 0B5

you authorize the Canadian customs broker to submit a claim for duty and taxes to Revenue Canada on your behalf and to receive, endorse and deposit all such refunds. Lands' End will refund the purchase price, duty and taxes directly to you.

Which items are subject to duty?

Lands' End items that are manufactured in the US or Canada are not assessed duty. Items that are imported or made in any other country will be assessed duty based on the country of origin. To determine whether duty will be assessed, refer to the item's product description, which will include origin of manufacture.

If you order by phone, we'll figure the duty for you. If you order by mail or fax, call us toll-free at 800-356-4444 and we'll provide you the duty rate for each item you select.

Still Have Questions? E-mail, phone, or fax our operators for details.