If you shop for Lands' End merchandise and place your orders exclusively through landsend.com, or if you were introduced to Lands' End through our parent company, Sears Holdings Corporation (click here for information on Sears' privacy policy), any personal information that you may share with us (and with the business partners that help this site function or assist us in fulfilling your order) is kept absolutely private. Neither your name nor anything about you is sold or shared with any other non-affiliated company or agency.

If you place orders by mail or phone, we do make our mailing list available to carefully screened companies whose products or services might interest you. If you prefer to have your name withheld, please call us toll-free at 1-800-800-5800. Additionally, if you receive Lands' End catalogs and would like to unsubscribe, call 1-800-800-5800 or send an e-mail to websiteinquiry@landsend.com and we will remove your name as quickly as possible.

We do, of course, ask you for certain kinds of personal information in order to provide the services you request. And to place an order on our site, use most shopping tools, and access personalized services, you must have cookies enabled. To learn how we keep your personal information safe and secure, please see our Security Statement.

“Cookies” are small data files that your Web browser reads and stores on your hard drive when you connect with our Web site. Their primary function is to help us remember you – and specifically, the computer and Web browser you’re using – by collecting non-personally identifiable information (such as your IP address and browser type). This allows us to provide you with a better, more relevant shopping experience.

We use cookies to help process your order through our Web site and to provide you with a personalized shopping experience. To place an order and complete your transaction on landsend.com, you must have cookies enabled on your Web browser. (If you don’t want to enable cookies but would like to place an order, please call us toll free at 1-800-963-4816.) You must also have cookies turned on in order to create a personal account on landsend.com and to access a personal account. Most all of our personalized services and shopping tools also require that you enable cookies to experience their full functionality.

Cookies also help us:

• determine which features and tools you use, and which pages you visit on landsend.com
• remember which items you’ve placed in your shopping bag
• enable you to checkout faster if you’ve created an account with us

We do not use cookies to glean any personal information about you or track your movements on the Internet outside of those pages you visit on landsend.com. If you have any concerns about leaving cookies on your computer for extended periods, you can delete them using your browser preferences or privacy menus.

In order to ship and track merchandise, we make your name and address available to such companies as United Parcel Service, Federal Express and the U.S. Postal Service. If you choose to use My Virtual Model™, your model's information is stored in that supplier's database. (Remember, you can use your Model at other participating Web sites.) In no instance are these business affiliates allowed to use your personal information for any other purpose.

If you do not want to have your name traded with non-affiliated companies, or if you no longer wish to receive Lands' End catalogs, please call 1-800-800-5800. You can also contact us via e-mail at websiteinquiry@landsend.com. Please include your name and mailing address in the message.