Reporting a Problem
If you experience a problem with our site, please submit an e-mail using the form on the Contact Us page. Include specific details of the issue you are experiencing.

Internet Browser Requirements
The Lands’ End site has been optimized for Microsoft's Internet Explorer 6+, Mozilla Firefox 1.5+, Apple's Safari 2+, and AOL 9.0. If you do not choose to use either of these browsers, you may experience difficulty viewing some areas of our Web site. To update your browser, please visit: www.microsoft.com/ie, www.mozilla.com/firefox, www.apple.com/safari,  http://discover.aol.com/downloads/

Online Shopping Requirements

In order to successfully place an order on our Web site, your browser security preferences must be set to accept cookies. Also, personal and network firewalls, if present, may impede access to secure shopping areas of our site.

Non-graphical Browser Support
We do not support non-graphical browsers. However, images on this site will display "alternative" text if you opt to disable graphics in your browser.

Improving Web Browsing Experience
A minimum connection speed of 56K is recommended for viewing this site. Although any connection will work, faster is better. The difference in performance is mainly in the speed that images and text will load as you go from one page to the next.

Problems with your Computer
If you are experiencing problems with your computer, we recommend that you call the tech support line of the manufacturer, or contact the reseller from whom you originally purchased your computer.