Since landsend.com went live in 1995, there has never been a confirmed case of fraud reported by our customers as a result of a credit card purchase made with us.

We go to great lengths to keep your financial information private and safe. All credit transactions occur in a secure area of our site, to protect you from any loss, misuse or alteration of information collected. If that security were ever breached, it would cost you nothing — so you can buy online with confidence.

To learn more about security at landsend.com, please click on the text links above. You may also wish to refer to our Privacy Statement. If you have further questions, please call us toll-free at 1-800-963-4816 or e-mail us, including your name and mailing address, at websiteinquiry@landsend.com

Your financial information is safe
We use Secure Socket Layers (SSL), the industry standard in transferring information to process your orders. The SSL encrypts, or translates, your order information into a highly indecipherable code, which is processed immediately. In addition, we employ an outside company to "audit" our security and make sure it is trustworthy.

Your transactions are secure
When you've finished shopping and begin the checkout process, you will move into the secure area of our site. A warning window may pop up to notify you that you are entering this "safe" area. Once you've entered, the page address (URL) will change from http to https, to let you know you are in a secure area. Also, a key or a closed lock will appear in the lower left hand corner of your screen to notify you of this change. You will remain in this secure zone for the entire checkout process.