| "The
Myth of the White Sale"
Rob Hayes, Coming Home's
General Merchandising Manager on our 365-day-a-year fair pricing.
First,
it's not necessarily a sale.
"In almost every case, 'White
Sale' just means the product was priced too high in the first place. And
second, it's not just white that's sold and the sale is not limited
to domestics and linens. Plus, most retailers care more about selling
skills than about product knowledge. When I was at a major department
store as a buyer of sheets, even I didn't know what combed cotton was."
19th-century marketing run
amok.
Actually the white sale was
invented by John Wannamaker of Philadelphia department store fame in 1878,
primarily to keep linen-makers employed. Today, almost every week heralds
a white sale in one U.S. town or another. Sometimes a reduction in price
means the towels or sheets were marked up higher than the regular price.
For others, it's a way to get rid of old or discontinued items eventually
headed for the "final sale" table. The white sale may not represent the
best time for consumers to buy. And according to National Purchase Diary
data, what sells is rarely white.
Why
not price things fairly every day?
Hayes continues, "At Coming
Home, we believe in fair pricing all year round, 365 days a year, and
therefore do not feature such sales. However, from time to time we do
offer Overstocks; and reduce discontinued merchandise after alerting
our catalog customers first that we're doing so. That way, you have a
chance to complete an ensemble before the soon-to-be-discontinued items
are no longer available.
Another "wrinkle" on the
White Sale concept.
These days, a lot of retail
stores use home products and textile products in particular Ñ as
'loss leaders' for their stores. In other words, to drive traffic into
the store with the hope that people will come to purchase those products
and others which carry higher margins, on the way out."
Common
sense.
Hayes concludes, "This is the
climate we're competing in, but at Coming Home, we're trying a different
approach. We're trying not to sell based on price alone, but instead by
offering products that have problem-solving features and excellent quality.
Quality and features at a fair price. We subscribe to Lands' End's Principles
of Doing Business and embrace those same high standards."
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