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  1. Examine your 3-section packing slip.
    Keep the Order summary for your records. Send the Return Form along with your returned items. Use the Return Label on the outside of your parcel.

  2. If you return a gift you received, please tell us the name and address of the person who gave it to you. (Providing this information will help us keep your return confidential.)

  3. Let us know how to handle your return.
    To reorder, send the packing slip reorder section back with your return.

    For a refund, indicate on your Return Form whether you prefer a check, a credit to your credit card, or a Gift Card in the amount of your credit due. (Note: Gift Cards are redeemable by phone, by fax or for payment when ordering products directly from our Web site.)

    Contact your local customs office for return of duties and taxes.

  4. Return your parcel to us at:

    Lands' End Returns
    2 Lands' End Lane
    Dodgeville, WI 53595 USA


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