Examine your 3-section packing slip.
Keep the Order summary for your records.
Send the Return Form along with your returned items.
Use the Return Label on the outside of your parcel.
If you return a gift you received, please tell us the name
and address of the person who gave it to you. (Providing this information
will help us keep your return confidential.)
Let us know how to handle your return.
To reorder:
Call us at 1-800-963-4816, or
Complete the packing slip reorder section and fax it to us at 1-800-332-0103,
or
Send the packing slip reorder section back with the return.
For a refund:
Indicate on your Return Form whether you prefer a check, a credit to
your credit card, or a Gift Card in the amount of your credit
due. Lands' End will refund directly to you the purchase price together
with the duties and taxes. (Note: Gift Cards are redeemable by
phone, by fax or for payment when ordering products directly from our
Web site.)
Return your parcel to us via Canada Post or UPS.
If you are returning a purchase which was shipped to Canada, please
send your return to:
Lands' End Returns
6045 Progress St
Niagara Falls, Ontario
CANADA L2G 7X1
In returning merchandise to our Canadian address you authorize the Canadian
customs broker to submit a claim for duty and taxes to Revenue Canada
on your behalf and to receive, endorse and deposit all such refunds.
Lands' End will refund the purchase price together with the duties and
taxes directly to you.
If you are returning a purchase which was shipped to the US, please
send your return to:
Lands' End Returns
2 Lands' End Lane
Dodgeville, WI 53595
USA
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