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If you shop
for Lands' End merchandise and place your orders exclusively through landsend.com,
or if you were introduced to Lands’ End through our parent company, Sears,
Roebuck and Co. (click
here for information on Sears' privacy policy), any personal information
that you may share with us (and with the business partners
that help this site function or assist us in fulfilling your order) is kept
absolutely private. Neither your name nor anything about you is sold or
shared with any other non-affiliated company or agency.
If you place orders by mail or phone, we do make our mailing list available
to carefully screened companies whose products or services might interest
you. If you prefer to have your name withheld, simply contact
us and let us know.
We do, of course, ask you for certain kinds of personal
information in order to provide the services you request. And several
of our optional services and functions do use cookies.
To learn how we keep your personal information safe and secure, please see
our Security
Statement.
To learn more about your privacy at landsend.com, please click on the appropriate
text links above. If you have further questions, please call us toll-free
at 1-800-963-4816 or e-mail us, including your name and mailing address,
at websiteinquiry@landsend.com
- Purchases
— When you place an order, you give us your name, address, phone
number or e-mail address plus credit card information. If you create
a Personal Shopping Account with us, so that you may place orders more
conveniently, you authorize us to store your name and shipping address(es),
and optionally, credit card and billing information.
- Catalog
requests — We need your name and address in order to mail you
a catalog. We also require a phone or e-mail contact, in case the address
is wrong. To stop receiving catalogs, simply call
1-800-356-4444.
- E-mail
newsletters — We need your e-mail address. It will never be
shared with or sold to anyone. Subscriptions can be cancelled at any
time.
- Online
services — Several of our optional services involve storing
personal information — your Personal Shopping Account, My Virtual
Model™, Lands' End Live™ and Shop with a friend™. This
is for your convenience only. The information is not used for any other
purpose.
You do NOT need to accept or use cookies to shop at landsend.com. However,
several of our services involve cookies — your Personal Shopping
Account, My Virtual Model™, Lands' End Live™ and Shop with a
friend™. These cookies are for your convenience only, and are not
used for any other purpose.
We also use a cookie to help us determine site traffic patterns. This
cookie identifies your computer, and contains absolutely no personal information.
If you are a "cookie–phobe," you can set your browser to accept no
cookies, or tell it to erase all cookies at the end of a session.
In order to ship and track merchandise, we make your name and address
available to such companies as United Parcel Service, Federal Express
and the U.S. Postal Service. If you choose to use My Virtual Model™,
your model's information is stored in that supplier's database. (Remember,
you can use your Model at other participating Web sites.) In no instance
are these business affiliates allowed to use your personal information
for any other purpose.
If you order Lands' End merchandise by mail or phone and do not want to
have your name traded with other companies, please call 1-800-356-4444.
You can also contact us via e-mail at websiteinquiry@landsend.com.
Please include your name and mailing address in the message.
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